Frequently Asked Questions
Here is a list of our most frequently asked questions. Please click on the [+] to view the answer.
[+] Can MyHealth Magazine be customized?
Schools and community groups can select or suppress any of the features on the website or the Q&A. We would be happy to assist you in adapting any of the information pages to suit your own local needs.
[+] How can educators maximize students' interest in mental health?
Creating more opportunities for students to learn about mental health starts with your email inbox. Each week we email a "mental health minute" to educators. These emails contain all the material you need to tell your students one piece of mental health information that can improve their health literacy and emotional well-being. Our emails also include engaging exercises that take just minutes to complete. The exercises are well-structured and presented in a step-by-step manner, making them a breeze to integrate into your teaching schedule.
[+] How can I involve local organizations in promoting health and mental health to young people in my community?
MyHealth Magazine was designed to help schools foster partnerships with community agencies, such as dentists, libraries, after-hours clinics, and emergency rooms.
If the majority of schools in your local community use the magazine, we can provide every school as well as every local agency with a district-wide access code. The district-wide access code creates a single entry point for all students. After logging on with this district-wide access code, students are asked to select the school to which they belong (or last belonged if they are out of school).
This feature preserves the integrity of your utilization data and the extent to which the magazine has been customized in different schools, but it gives all of your community partners a single access code that can be located on one poster and distributed to all partners. Partners can also list their agencies on your school's local contacts page. This way, when they promote the magazine they can also promote their agency.
[+] How can I maximize uptake of the magazine?
There are several ways to maximize the uptake of this resource, including:
Registering students in your school's computer labs.
Including an advertisement for MyHealth Magazine in students' agendas.
Displaying MyHealth Magazine posters around the school.
Involving student "ambassadors" in promoting the magazine to other students.
Asking every student that visits a guidance counsellor, child and youth worker or vice-principal if he or she has registered for the magazine.
Conducting a school climate survey once a year using the anonymous surveys built into the magazine.
Conducting one of our mental health and well-being workshops that are integrated with the magazine.
[+] How can I reach students who are out of school, have dropped out of school or who are home schooled?
Because MyHealth Magazine is an online program, the resources, tools and magazine issues can be accessed from anywhere there is Internet access.
[+] How can I register students for MyHealth Magazine?
Giving students access to dynamic, informative health resources couldn't be easier. A teacher can register any student for MyHealth Magazine if the student has the school's access code (e.g., GH786). Simply go to www.myhealthmagazine.net/register and have the student complete the registration form with your school's access code.
[+] How can I track the utilization of the resource (e.g., info sheets, pop quizzes, magazine articles)?
School administrators have access to the school dashboard. The dashboard allows school administrators to track aggregated utilization statistics for the entire school. However, no option is available to access the utilization profiles of individual students.
[+] How does my school or group access group-level data through the dashboard?
Schools and groups are issued a username and password, which grants them access to their groups "dashboard". All utilization statistics and summaries of surveys and questionnaires are accessible through the dashboard. Data accessed through the dashboard is anonymized and aggregated. A minimum number of 50 responses are required to access the reports in order to preserve the anonymity of respondents. Please download the Overview and Implementation Guide for more information. Click here to download.
[+] Is MyHealth Magazine a crisis line?
MyHealth Magazine was designed as a health literacy tool and does not function as a crisis line. We provide links to crisis lines on a number of different web pages.
[+] Is MyHealth Magazine anonymous?
Young people are only required to provide their birth month and year (not the day) and their gender. Individual registration information cannot be accessed in computing monthly utilization statistics or annual health survey results.
[+] Is MyHealth Magazine safe to use?
Access to the magazine is restricted to users with a username and password, who have registered through one of our school or community group partners. What is accessible to any user is controlled through your group's dashboard. If you are not comfortable with any feature of the resource, you can turn it off. Any and all Q&A, comments, or other submissions by users are screened and edited for content. Denigrating content and personal information that may reveal or could be perceived to reveal the identity of someone is routinely removed.
[+] Is MyHealth Magazine secure?
MyHealth Magazine is hosted on state of the art, commercial grade servers located in a secure facility that has 24/7 security in place. We use industry-standard security protocols, which are continuously updated, to protect the server and application.
[+] What are MyHealth Magazine workshops?
MyHealth Magazine workshops are brief, engaging ways for students and educators to extend their learning beyond the classroom. School-based learning activities are the ideal place to start teaching a range of health and mental health topics. We��ve developed a series of engaging workshops on several subjects (including bullying, dealing with setbacks, negative thinking and help-seeking, as well as stigma and mental health literacy) but we��ve integrated them with MyHealth Magazine. We can deliver them for you or teach you how to deliver them yourself. These workshops will allow you to:
Increase student engagement by supplementing classroom learning with interactive pop quizzes, brief info sheets and how-to sheets.
Offer students who may have been absent or don't feel comfortable asking questions in class access to the Q&A and Q&A archive, where over 4,000 entries are stored.
Evaluate satisfaction and knowledge uptake through a post-workshop questionnaire.
[+] What does the subscription fee cover?
The subscription fee allows us to continually develop and post new materials, whether in the form of new magazine issues, new info sheets and popup quizzes (every two weeks), or new breaking news items or Q&As (every week), or on-line surveys (e.g., the School Climate Survey) and to ensure that we are able to provide fast and efficient service.
[+] What if a young person indicates that they are at risk for harming themselves or someone else.
We have a formal protocol in place that governs our response in the event that this happens. If a young person indicates that they are at immediate risk of harming themselves or others, we contact the school in which that young person registered for the magazine and discuss the comments with school personnel to work out a response. The only information that a young person provides upon registering is birth month, birth year and gender, which may not be sufficient to identify who that person is, especially if the young person does not provide his or her name. Despite having this protocol in place, it has not been used in the past seven years. Thousands of young people have registered for MyHealth Magazine. We indicate to young people that this is not a crisis line and we provide links and contact information to crisis lines. In our experience young people have used this resource responsibly.
[+] What is a district-wide school access code?
The district-wide school access code creates a single entry point for all students. After logging on with this access code, students are asked to select the school to which they belong. This single access code still preserves the integrity of your school or school board's utilization data and content customizations but allows the magazine to reach farther across your community. For example, having one code makes it easier to give all of your community partners - dentists, libraries, after-hours clinics and emergency rooms - streamlined registration and promotional materials.
[+] What is the "Helplines" link on MyHealth Magazine?
The Helplines link at the top right corner of the magazine grants users access to over 300 helplines for young people located throughout North America. We have researched and called each of these helplines to ensure they're appropriate for young people, and we list only the helplines that are relevant to your community. You can participate in this process. Through your school's dashboard you can add local helplines, agencies and organizations that can help young people in need. Depending on your school's preferences, any helplines you add will only appear in your school or school district's customized edition of the magazine.
[+] Who answers questions on MyHealth Magazine?
Questions that are posted are answered by experts working with MyHealth Magazine who are located at different institutions. We do not comment directly on or provide personal advice to any individuals. We provide information and recommendations about specific conditions (e.g., depression) but will never inform a young person that they have, likely have or are at risk for any specific condition. Questions are reviewed by experts. Denigrating comments and any information identifying a young person's, his or her location or school is removed.
[+] Who develops material and how is material developed on MyHealth Magazine?
Our staff and experts develop all of the materials for the magazine. Content for the website is based on information from a variety of agencies, including the U.S. Center for Disease Control, the U.S. Surgeon General's Office and Statistics Canada, regulatory bodies, such as Health Canada and the Food and Drug Administration, scientific journals, and professional groups.
[+] Who do I contact if I have difficulties?
Please email firstname.lastname@example.org if you have any technical difficulties.
[+] Will any advertisements appear on MyHealth Magazine?
No advertisements will appear on MyHealth Magazine at any time. The program does not depend on or generate revenue from advertising.